Frequently Asked Questions
General
No. Totally free to visit and check us out!
Appointments are preferred, but we do accept walk-ins during our regular business hours.
We have site management to assist you during business hours.
Applicants can apply through our online portal or in person at any of our leasing offices.
Application processing is generally complete within 24-48 hours when all requested information is provided promptly.
Upfront costs include your application fees, security deposits, utility deposits & municipality inspection fees where applicable & the first full months rent and/or any additional prorated days of rent.
Experience the community and the living space in person, or at the least, virtually. Ask as many questions as you want to feel comfortable with your move in decision.
We offer online payment, or payment in person with a bank-certified check, money orders or personal check. (Personal checks are not accepted for move-in funds but are acceptable for monthly rent).
Our RentCafe portal offers credit/debit payments and checking/savings payment options. The fees are based on the type of payment and amount.
We do not charge extra fees for amenities or outdoor/uncovered parking. We do not charge administrative fees either.
Yes, and we have options for you! If you do not want to use your 3rd party insurance, you are able to obtain a quote through our preferred insurance partner, ePremium! Here is the link. Or, we also have a liability only option for only $15.00 per month.
Trash Service is included in the monthly rent.
We provide a list of utility providers for you to call and setup service, prior to moving into our communities.
Xfinity is our preferred cable provider.
We have an amazing resident referral program that can pay up to *$400.00!
Guests are more than welcome to visit! If they are planning on staying more than a few days, reach out to your community manager!
We only offer 12-month leases at this time.
Your security deposit will transfer to your new home in most cases.
Subletting is not permitted.
Our lease break fees are equivalent to the sum of one month's rent in your second (2nd) year lease. First year lease breaks will be discussed with the Property Manager or Assistant Property Manager.
Short Term leases are very limited in availbility. Ask the community office.
We do not.
Amenities
3-Month YMCA Family Membership with 1st year new lease.
Yes, our surface lot is free.
Washer and Dryers are included in most townhomes and select apartment homes. Laundry facilities are available in select apartment buildings.
Dishwasher, electric stove, microwave, refrigerator, central air, and gas heated furnace.
We partner with some amazing furniture companies that offer great savings to our residents! Ask our community office.
Residents are required to furnish their own home. Ask the community office about lease availability.
Yes, we will gladly accept and request it be picked up within 24 hours.
Not at this time.
Pet Policy
Yes, breed restrictions apply.
We require a pet deposit of $250.00 of which $100.00 is refundable and pet fees range from $20.00 - $60.00 per month.
Yes, we do have restricted breeds.
Not at this location, but Boyce Park Dog Park is located at 410 New Texas Road, Plum, PA 15239. It's approximately a 5-minute drive from the apartments.
Location
Our office is located at 80 Sandune Drive, Pittsburgh, PA 15239.
From Downtown Pittsburgh:
Get on I-376 West (Parkway West) from Downtown.
Stay on I-376 West for about 8 miles.
Take Exit 5B for PA-130 West toward Monroeville.
Continue on PA-130 West for about 3 miles.
Turn right onto Sandune Drive.
80 Sandune Drive will be on your right.
From Route 22 In Monroeville:
Head toward PA-130 West (toward Monroeville).
Continue on PA-130 West for about 3 miles.
Turn right onto Sandune Drive.
80 Sandune Drive will be on your right.
Golden Mile Hwy. (Route 286) and Logan Ferry Road.
Yes, within 5–10 minutes of driving.
Holiday Park Shopping Center and Sampson Family YMCA and so much more!
Plum and Franklin Regional School Districts (Public).
Yes, Boyce Park and Westmoreland Heritage Trail.
The Miracle Mile Shopping Center, Monroeville Mall and Westmoreland Mall.
Aroma Joe's is located within 5 minutes.
Maintenance
Each home is fully maintenance-checked and professionally cleaned prior to move in.
Yes, our maintenance staff is available during business hours and offers 24-7 emergency service.
Very easily! You are able to submit a work order through our RentCafe portal, send an email, call our office and stop in during business hours!
Non-emergencies are handled within 24–48 hours.
Residents are not required to be home, but we will coordinate with your schedule if you prefer to be home.
During business hours, residents are able to stop by the leasing office. After hours, residents will need to contact our emergency after-hours answering service and pay a small fee for our technicians to unlock your door.
Absolutely! This is your home. Our only request is to discuss any changes with our management team prior to any changes within the home. We do have requirements on exterior use and care.
Didn't find an answer?
Our team is always ready to answer your questions.
Testimonials
Great place to live, with reasonable rent and friendly staff. We loved staying in our townhome and would highly recommend it.
- Chad
The office staff and maintenance quickly addressed any questions or problems I had and were always friendly!
- Brandon
The leasing staff are honest and care about ensuring you have a good experience staying here.
- Steve
